Case Study
Transforming Project Delivery: A Precision PMO Case Study with Unifii
In today’s fast-paced technology landscape, achieving efficiency and profitability in project management can feel like navigating a minefield. Unifii, a forward-thinking technology consultancy, faced this very challenge—but their story illustrates how the right governance framework can turn things around.
Industry : ServiceNow Consultancy
A Lack of Structure in a Growing Landscape
When Precision PMO began working with Unifii, they were operating without a governance framework. For an organisation with a £25+ million portfolio, this absence created significant hurdles:
- Poor visibility into who was working on what and how time was being allocated.
- Ineffective tracking of risks and issues.
- Limited insights into the profitability of individual projects and the overall portfolio
Without a clear structure, Unifii struggled to deliver projects efficiently and maintain profitability—a situation that demanded immediate attention
When we first joined Unifii, there was no governance framework in place. Coming from a background where structured project delivery was the norm, we faced challenges with poor visibility over who was working on what, how time was being spent, where risks and issues were, and how profitable our projects were.
A Comprehensive PMO Model
Precision PMO collaborated with Unifii to build a governance framework from the ground up, scaling it alongside the company’s growth. The key components of the solution included:
1.Establishing a P3O-Aligned PMO Model
- Implemented a supportive PMO with controlling elements, balancing flexibility with oversight. This approach ensured teams had the autonomy to innovate while adhering to a structured governance framework.
- Achieved the second-highest maturity level, introducing structure and control to portfolio management.
- Enabled comprehensive oversight of project delivery.
2.Leveraging ServiceNow SPM
- Centralised project tracking and streamlined operations.
- Enhanced team effectiveness by providing real-time data and insights.
3.Breaking the Portfolio into Manageable Programs
- The portfolio was divided into smaller, focused programs, each led by dedicated delivery leads for operational and technical oversight.
4.Introducing Governance Activities
- Regular reviews, including Project Status Reviews (PSRs), timecard reviews, and risk tracking.
- Bi-weekly alignment sessions and monthly reviews ensured senior management had full visibility into portfolio performance
A Cohesive and Scalable Approach
Precision PMO didn’t stop at designing the framework; they embedded governance into Unifii’s daily operations.
- Each programme had clear escalation points for technical and operational issues.
- PMO analysts ensured consistent tracking and reporting across all programmes.
- Senior management was provided with detailed performance insights through structured monthly reviews.
This hands-on approach allowed Unifii to address inefficiencies in real time and build a culture of accountability.
Enhanced Profitability and Control
The results speak volumes about the impact of a robust PMO framework:
- Profitability increased by 15%, surpassing the initial goal of a 10% improvement.
- Legacy projects failing to meet profitability targets dropped from 20% to just 5%.
- Real-time visibility into every project allowed Unifii to make proactive, data-driven decisions which proved pivotal to their go to market strategy.
Mike Glock and Stephen Mamelok Managing Directors at Unifii, shared:
“The implementation of a robust PMO and governance framework transformed our project delivery. We now have real-time visibility into every project, and the improvements in profitability speak for themselves. Precision PMO’s approach brought much-needed structure, control, and clarity to our operations.”
Why Choose Precision PMO?
Unifii’s success story demonstrates the transformative power of Precision PMO’s tailored approach to governance. With a proven track record of enhancing profitability, improving visibility, and streamlining project delivery, Precision PMO is the partner you need to unlock your organisation’s potential.
Don’t let inefficiencies hold your business back. Sign up for Precision PMO services today and take the first step towards seamless project management and lasting success.